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If you can't sign in, first check that you entered the correct username (your username is your email address) and password. If you forgot your password, request a new password by clicking on the Forgot password? link on the Log In page. Then, enter your email and click on the Reset password button. After that, wait for an email with the password reset link from us. Make sure to check the Spam folder if you can’t find the email in your Inbox. Click on the link in the email and follow the instructions to set a new password.

Vin Expert Squad is an online platform where people can get personalized online consultations from car mechanics. Here you can quickly get the help you need at any time of the day and night. If you still have questions regarding your payment, contact our Billing Support team at or send an email at: billing@expertsquad.com.

We do everything possible to provide our members with the best service. If you have any concerns about the consultation you received, you can rate the car expert during the conversation and our Quality Control team will examine your case to provide you with the best experience. In case you have any additional questions or concerns, you can always contact our Customer Care team at legal@expertsquad.com, and they will be eager to help you.

We are sorry you want to cancel your subscription. If you don’t need our service anymore, click on the Cancel button on the Membership panel in My account. In addition, it is possible to cancel your subscription by sending an email to legal@expertsquad.com or by calling .